Exclusively serving the IT, business process, and engineering services market
First and foremost, it’s the integrated power of our strategic problem-solving skills, deep functional expertise, services experience, and original research. No other firm has it
We serve all members of the global services community - enterprises and their Global In-house Centers / Shared Services Centers, IT executives, strategic sourcing executives, service providers, and service enablers - providing the fact- and experience-based insights you need to make your most important decisions
Our strategic consulting and sourcing advisory capabilities provide insights and expertise across the strategy, execution, and optimization needs of our clients
We deliver powerful, integrated, fact-based published research, backed by custom decision-support analysis, to help our clients find solutions to their most difficult business problems
MORE ON RESEARCH
Market Insights
5 Differentiated talent capabilities of Pinnacle Shared Services / Global In-house Centers: Talent strategy, talent acquisition, and talent development, technology, and performance management
3 ways Pinnacle Shared Services / Global In-house Centers Outperform Others: cost, operational, and business impact
Blog
The role of CPOs and their organizations grew over the last 10 to 15 years by institutionalizing consistent disciplines in acquiring products and services.
How different BigTech firms are approaching the business of healthcare, based on Practice Director Nitish Mittal's observations at HIMSS
Consulting Thought Leadership
10% of Organizations Are Transformation Ready. Are You?
Why infrastructure transformation is critical
Reject the RPA Myths, Embrace the Potential
Ready or not, it's here: time for a strategy
News
L&T Infotech has been a front runner in the race to acquire a 20.4 percent stake in Mindtree...
Outsourcing firms are... increasing their hiring of U.S. workers and investing more in local facilities, said Chirajeet Sengupta, analyst and partner at Everest Group...
Events
Chief Research Guru Michel Janssen and research VP Shirley Hung will be featured presenters at the SIG Spring Global Executive Summit held on April 15-17 in Fernandina Beach, Florida
Practice Director Ronak Doshi will speak at Blockchain Summit India (BSI) 2019 held on Februrary 22-23 in Delhi, India.
Meaningful work, ultra-competent colleagues, and freedom to innovate and create
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