Europe Overtakes Asia in New Setup Activity, But Outsourcing Demand Remains Sluggish in Q1 of 2015 | Press Release

Posted on May 19, 2015, in Press Releases, by

In Q1 outsourcing buyers favored Global In-house Centers and nearshoring; providers focused on disruptive technologies and public sector business. DALLAS, May 19, 2015 — Outsourcing demand continues to remain sluggish in Q1 of 2015, according to Everest Group, an advisor to business leaders on the next generation of global services. Transaction activity continued to decline […]

Multi-Country Payroll Outsourcing Market Tops US$1 Billion and Growing Fast | Press Release

Posted on May 18, 2015, in Press Releases, by

MCPO market logs 20 percent growth as evidence points to increasing market maturity and digital innovation  DALLAS, May 18, 2015 — The Multi-Country Payroll Outsourcing (MCPO) market—one of the fastest growing markets within the HR outsourcing space—witnessed a rapid growth of approximately 20 percent compound annual growth rate from 2012 to 2014 and is now […]

$40 Billion Global Cloud Services Market Expected to Grow 27 Percent Per Annum for Next 3 Years | Press Release

Posted on April 21, 2015, in Press Releases, by

Value of cloud services deals increased 60 percent in three years as increasingly confident enterprises moved workloads to the cloud.  DALLAS, April 21, 2015 — Cloud adoption across global service engagements – a market measured at US$40 billion in 2014 – is expected to continue its rapid growth through 2018, with 23 to 27 percent […]

Global In-house Centers Account for One-Fourth of Rapidly Growing Global Sourcing Market | Press Release

Posted on April 15, 2015, in Press Releases, by

India and Philippines lead GIC activity, as GIC sourcing model expands geographically and across verticals, functions  DALLAS, April 15, 2015 —The global sourcing market witnessed rapid growth in 2014 and reached US$150 billion. The Global In-house Center (GIC) model continued to be an integral component of this evolution and accounted for 25 percent share—US$35-40 billion— […]

Attractive Benefits Draw UK Contact Centres to Scotland, Ireland, Northern Ireland | Press Release

Posted on April 14, 2015, in Press Releases, by

Cultural affinity, talent pools and cost savings fuel 8.5 percent growth of Contact Centre Market in Nearshore UK  DALLAS, April 14, 2015 — UK contact centre clients and operators are increasingly looking to nearshore locations (Scotland, Ireland and Northern Ireland), finding significant value in cultural affinity and time-zone similarity, the availability of a skilled talent […]

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