WALNUT CREEK, CA, March 03, 2015 — Ahilia Inc., a global services, outsourcing and technology marketing consultancy, today announced that Everest Group, a leading advisory and research firm in the global services space, is the Research Partner of RevAmerica 2015, the only national conference dedicated to U.S. domestic sourcing (onshoring) of IT and BPO services. “We […]

Accenture, Genpact, IBM, Mu Sigma and TCS are identified as Market Leaders in Analytics BPS DALLAS, March 2, 2015 —The global analytics business process services (BPS) market has witnessed strong year-on-year growth of more than 35 percent and is poised for similar growth in the future. As a result, analytics BPS is among the fastest […]

New, smaller buyers are the driving force behind a 14 percent growth in healthcare payer BPO. DALLAS, February 18, 2015 — As the Affordable Care Act boosts healthcare insurance enrollments as well as the number and value of claims, healthcare payers are outsourcing their business processes at a growing rate; in fact, the healthcare payer […]

Other Q4 highlights: Service providers increasingly diversifying location footprint beyond India; layoffs point to need for reskilling in IT services.   DALLAS, February 16, 2015 — Global In-house Center (GIC) set-up and expansion activity reached a five-year high in 2014 with new center set-ups and expansions steadily increasing in Q4 compared to Q3. The upward […]

Accenture, CGI, CSC and Dell Services are best poised to capitalize on growth.  DALLAS, January 19, 2015 — Transaction activity in the provider segment of the healthcare IT outsourcing (ITO) market has been stagnant since 2011, with buyers taking a measured, low-risk approach to grappling with Affordable Care Act legislation and value-based reimbursement models. In […]