Robotic Process Administration Helps GICs Achieve Big Productivity, Cost Savings Gains | Press Release

Posted on February 8, 2016, in Press Releases, by

Everest Group white paper documents unique synergy of Global In-house Centers and Robotic Process Automation. Global In-house Centers (GICs) are increasingly adopting Robotic Process Automation (RPA) to drive quality and productivity gains and savings of up to 40 percent in their delivery of Business Process Services (BPS) for the enterprise. The combination of RPA and […]

Global Services Growth Masks Shifting Market Dynamics and Uncertain 2016 Outlook | Press Release

Posted on February 4, 2016, in Press Releases, by

Everest Group to recap game-changing global services trends of 2015, unveil predictions for 2016, in February 9 webinar While the global services industry experienced continued growth in 2015, the drivers of that growth evolved: Next-generation technologies, innovative talent strategies, and new regulations—among others—are affecting growth and leading to an uncertain outlook for 2016, according to […]

Everest Group’s Peter Bendor-Samuel Carries Warning to NASSCOM India Leadership Forum: Beware the Digital Trough! | Press Release

Posted on February 2, 2016, in Press Releases, by

Everest Group CEO, research analysts, and other executives speak about digital adoption, service delivery automation, benchmarking, and other hot topics at upcoming sourcing events While enterprises tend to be very optimistic about their digital initiatives early on in their digital adoption journey, enthusiasm often stalls as the going gets progressively tough, according to research conducted […]

12 Percent Growth in Healthcare IT Outsourcing is Forecasted as Providers Step Up Investments | Press Release

Posted on January 28, 2016, in Press Releases, by

Healthcare providers will drive growth, make up for historical lag in IT adoption in effort to trim expenses and enable innovation. Facing tapering margins, regulatory reforms and evolving customer-centricity, the global healthcare industry will step up its investments in technology in an effort to trim expenses and enable innovation. Consequently, the global healthcare ITO market […]

Everest Group Announces Winners of Inaugural IT Service Provider of the Year Awards | Press Release

Posted on January 26, 2016, in Press Releases, by

Accenture, Cognizant, IBM, TCS and Wipro top the list of IT service providers who consistently rank among top performers in Everest Group’s PEAK Matrix™ reports. Everest Group—a consulting and research firm focused on strategic IT, business services and sourcing—today announced the winners of the inaugural PEAK Matrix Service Provider of the Year™ awards for IT […]

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