Accenture, CGI, CSC and Dell Services are best poised to capitalize on growth.  DALLAS, January 19, 2015 — Transaction activity in the provider segment of the healthcare IT outsourcing (ITO) market has been stagnant since 2011, with buyers taking a measured, low-risk approach to grappling with Affordable Care Act legislation and value-based reimbursement models. In […]

Digital transformation and regulatory compliance top list of priorities for insurance application outsourcing. DALLAS, November 21, 2014 — Buyer demand for application outsourcing (AO) in the insurance segment is enjoying a significant surge, with the IT outsourcing spend  reaching US$35-40 billion in 2013 and the number of large active insurance AO deals more than tripling […]

Meanwhile, pressure mounts for service providers due to sluggish demand, lower location activity and increased preference for GICs by nascent adopters DALLAS, November 17, 2014 — Restructuring initiatives such as those recently undertaken by HP, IBM and Dell have contributed to the highest growth of operating margins for global service providers in five years; this […]

Investments in mature locations remain strong although buyers and service providers continue exploring uncharted territories in search of competitive advantage DALLAS, November 13, 2014 — Global services exports are growing in 2014, after a slight decline of year-to-year growth rate in 2013. Based on annual revenue estimates reported for 2014, the global services market is […]

Wide-sweeping regulatory reform, consumerization of healthcare, cost consciousness, and convergence of care financing and delivery are driving new IT priorities. DALLAS, Oct. 15, 2014 — Wide-sweeping regulatory reform mandates as well as a new phenomenon of demand consumerization are forcing healthcare payers to alter their operating models and rethink their technology initiatives. The duress they […]