“It’s quite possible Infosys did not want to pay the price that was required to win. I have no doubt that at a lower price they would have wanted it,” said Peter Bendor-Samuel, CEO of IT research and advisory firm Everest Group. Read more.


Katrina Menzigian, Vice President of Research Relations at Everest Group, said she has not seen any evidence of outsourcers taking jobs offshore because of rises in the minimum wage in the United States. On the contrary, according to Everest’s latest studies, she said, ‘the pattern we’ve continued to see for a few years now is that there’s an increase in the amount of onshore work happening in the United States.’” Read more.


“Capital market firms are responding to market challenges of low profit margins, regulatory compliance and aging systems by ramping up discretionary spending on technology. As a result, according to a recent report from the Everest Group, revenue growth for application outsourcing service providers is expected to register strong growth of 13 percent year-on-year through 2020.” Read More.


“The amount of insurance companies using business process outsourcing (BPO) services is increasing, says a new report from Everest Group. The global insurance BPO market was worth $2.7bn in 2013 and is set to increase to $3.6bn next year, with the UK portion of those figures accounting for 47% of the total.” Read More.


Business advisors Everest Group said the global insurance BPO market was worth $2.7 billion in 2013 and that it expects the market to grow in value to as much as $3.6bn next year.” Read more.

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