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According to research from the Everest Group and Avendus Capital, analysed by Kunal Jain, an IIT-B graduate and data scientist, India holds anywhere from 35-50% of the global analytics services market, an industry and in-house specialism regarded as fundamental to the growth of any business sector. Read more.
The US accounts for 90 percent of all healthcare related contracts for Indian IT outsourcing firms, some of which are heavily reliant on Obamacare to rev up their revenue. Research firm Everest Group expects these healthcare related contracts to more than double to about $68 billion in 2020 from nearly $31 billion three years ago. Read more.
…Everest Group named Buenos Aires as best city in Latin America for services in terms of both cost and availability of talent, and the country also featured in the top five in the world for BPO and the top 10 in technology… Read more.
Over the last two years, more than half of customers with end-of-term call center contracts decided not to renew their vendor relationships, according to recent research by outsourcing consultancy Everest Group. Read more.
Everest Group’s 2015 outsourcing year in review report included a quick peek at some important trends taking place in five global outsourcing geographies around the globe including India, China, the United States, Latin America, and Ukraine. CIO.com talked to Aditya Verma, practice director in Everest Group’s global sourcing practice in detail about the opportunities and risks that are arising in these areas. Read more.