Everest Group on Intelligent Process Automation Evolution from RPA to Agentic AI

As automation technology advances, a new wave of agentic AI is reshaping the landscape. Discussions are increasingly focused on whether to build intelligent automation on top of robotic process automation (RPA) or approach intelligent process automation as a whole.

Ten years ago, script-based automation was in focus. Slowly, RPA came into focus, according to Vaibhav Bansal, Vice President at Everest Group.