The Generative AI Advantage in Enterprise CXM Operations | Webinar
On-demand Webinar
1 hour
Enterprises are embracing generative AI’s transformative potential in today’s rapidly evolving CXM landscape. As businesses strive to stay competitive and adapt to changing market dynamics, they are increasingly exploring its power to deliver personalized customer experiences.
In this webinar, our analysts discussed how enterprises are looking at generative AI-based solutions adoption to improve CX and contact center operations, the business impact of generative AI, and what we’ve learned about this revolutionary technology that can drive future growth.
What questions has this webinar answered for the participants?
- What are the key areas in which generative AI is being deployed for CX services?
- How positive are enterprises about generative AI implementation, and how are they going about it?
- How do we expect generative AI-based solutions in CX to mature?
Who should attend?
- CXOs (CEO, CCO, CIO, CTO)
- CXM strategy/global heads
- CXM outsourcing heads
- CXM strategy heads
- Customer service heads
- CXM service delivery heads
- Supplier and vendor managers
Related events
The Economics of Renewal: Why Future Pressures Will Drive a Competitive Edge | Webinar
November 20, 2025
7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST
Webinar
1 hour
Deal Structuring in 2026: Insights on Costs, AI, and What to Expect | Webinar
November 18, 2025
8 a.m. PST | 10 a.m. CST | 11 a.m. EST | 4 p.m. GMT | 9:30 p.m. IST
Webinar
1 hour
Evolving Outsourcing Decisions for an Uncertain World: Equipping Buyers for What’s Ahead | Webinar
November 11, 2025
8 a.m. PST | 10 a.m. CST | 11 a.m. EST | 4 p.m. BST | 9:30 p.m. IST
Webinar
1 hour
Five Mega Forces Shaping Tech and Tech Services in BFSI | Webinar
November 6, 2025
7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST
Webinar
1 hour
Applications, Cloud, and Engineering in 2026: The Rebound Playbook for Growth Leaders | Webinar
November 4, 2025
7 a.m. PT | 9 a.m. CT | 10 a.m. ET | 3 p.m. GMT | 8:30 p.m. IST
Webinar
1 hour
AI Safety: The Next Frontier in Trust & Safety | Webinar
Tuesday, October 28, 2025
8am PT | 10 am CT | 11am ET | 4pm BST | 8.30pm IST
Webinar
1 hour