Top Priorities for Telecom GBS Centers: Enhancing Capabilities and Value-add

October 28, 2021 |
8 AM CDT | 9 AM EDT | 2 PM BST | 6:30 PM IST

This is an invitation-only Everest Group event, exclusively for members.


Telecom global business services (GBS) organizations have evolved to incorporate next-gen technology into the organizational infrastructure to enhance their capabilities and improve value-add delivered.

Join this closed-group peer discussion where our experts will touch on top future priorities for telecom GBS centers, the path for evolving to value-add partners, challenges faced by GBS organizations, and levers to ensure a more advanced role in enterprise strategic planning.

What you will take away

This session will help participants understand how leading telecom peers are approaching their future global services strategies and learn from best practices.

Who should attend?

  • GBS leaders
  • Enterprise leaders

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Kala Prashray Refresh gray square
Prashray Kala
Vice President
Pandita Akshay Refresh gray square 1
Akshay Pandita
Practice Director

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