Pinnacle Enterprises™ significantly exceed other enterprises in three key outcome areas: cost impact, operational impact, and business impact
Like most businesses today, your company is probably looking at the possible cost and productivity improvements achievable through digital technologies such as Robotic Process Automation (RPA) and analytics. If so, it’s important to understand that digital transformation is a journey of very deep and broad, company-wide change. Through our Pinnacle Model™ research on digital journeys, we at Everest Group assessed the impact on enterprises implementing RPA. Our study finds that, compared to other enterprises, Pinnacle Enterprises™ (companies that achieve superior business outcomes in digital journeys) achieve 4X the ROI compared to other enterprises implementing RPA, higher improvement in operational metrics and higher impact in strategic areas. What makes the difference in RPA outcomes for Pinnacle Enterprises?
While GIC activity declined marginally in 2016, a couple of key factors are presenting ongoing opportunity: demand for digital transformation and benefits beyond cost savings
Enterprises must adopt a new prism through which they view and evaluate digital services in order to realize the full value of their investments
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