Mutli-process FAO Trends 2014 | Market Insights™
Mutli-process FAO Trends 2014
Offshoring continues to be the predominant delivery model for FAO, butservice providers are investing in onshore locations to balance the delivery model
RPO providers are increasingly investing in emerging geographies for in-country and/or nearshore/offshore delivery. At an increase of about 20%, Latin America has experienced the most growth, albeit on a smaller base.
European and APAC companies take a more strategic approach to multiprocess HRO than do those in North America
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MPHRO new deal buyer adoption trends by signing region, 2013
Regional trends show decline in Application Outsourcing (AO) annualized contract value down or flat in 2013
While RPO experienced strong growth in 2013, development varied by region. Although new deal signing growth was limited in North America, the market grew at 20%+ due to a steep increase in average deal size. Latin America grew by 23% due to a significant uptick in local deal signings in the region. Growth in EMEA and APAC was moderate.
APAC emerging as significant hub for IO renewals; large deals up for renewal in Australia Q2 2014 – Q1 2016
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