Insurance BPO Exploding in APAC | Market Insights™

Ins BPO Ann Rpt 2013 EGR-2013-11-R-1004-I1

Although its base is small, the Asia Pacific insurance BPO market has grown by about 250% in recent years, with its share of contract signings more than doubling in 2011-2012 over the prior four years (from 6% of all contract signings to 15% – second only to the U.S.).

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