“Survival of the Differentiated” – The New Mantra of Success for Tier-2 Service Providers | Webinar

Thursday, November 18, 2010 | 8:30 a.m. CST; 9:30 a.m. EST; 2:30 p.m. GMT

The Indian IT services market remains the single largest location for offshore delivery accounting for approximately 50 percent of the global sourcing industry. Consequently, the provider landscape in India has matured significantly and comprises global multinationals, Tier-1 Indian majors (revenues greater than US$2 billion), Tier-2 Indian service providers (revenues US$100 million – $1 billion), and other small players.

While the global multinationals and Tier-1 Indian service providers are widely recognized for their significant contributions to India’s dominance in the offshore IT services market, the efforts of Tier-2 Indian service providers are often overlooked. Tier-2 providers played an important role in India’s growth as an offshore IT hub and currently account for a sizeable segment of the market. Further, select service providers in this category have developed differentiated and competitive offerings to compete on the global stage, and constitute an important segment of buyer’s (especially in the mid market) global sourcing portfolios.

Despite their notable contributions to the growth of the Indian IT services industry, uncertainty surrounds the future of Tier-2 providers. In addition, these providers are facing challenges, particularly in the post-recession environment, raising questions about their future, role and relevance in the next generation of global services sourcing and delivery.

Join us for an informative one-hour webinar, in which Everest Group will highlight the findings of its analysis on the role and relevance of Tier-2 IT service providers in the global sourcing of services and the implications for buyers seeking to design optimized global sourcing portfolios. In addition, Everest Group will highlight the differentiated and distinctive value propositions of five leading Tier-2 service providers – Headstrong, Microland, MindTree, MphasiS and Sonata Software.

Date and Time

Thursday, November 18, 2010
8:30 am Central Standard Time (GMT – 06:00, Chicago)
9:30 am Eastern Standard Time (GMT – 05:00, New York)
2:30 pm GMT Standard Time (GMT 00:00)


Amneet Singh – VP of Research, Everest Group
Jimit Arora – Research Director, Everest Group

View webinar recording

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