Setting Up A Service Delivery Automation Center of Excellence | Virtual Roundtable

Tuesday, 12 July 2016 | 11:00 a.m. – 12:30 p.m. EST

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What’s next if you have already done a few RPA proofs of concept and have automated a handful of processes? How do you scale up, make the most of any lessons learned and the skills that you have gained? What about smarter automations – how do you trial those?

Designed to help enterprises leap onto the next stage of SDA maturity, participants will discuss with peers and experts the best practices for setting up and running an SDA CoE. We’ll also address challenges such as scaling up automations and resourcing. An SDA Center of Excellence (CoE) could be just the ticket for organizations that have left the RPA starting block and want to do more and maximize the returns from a broader set of automation technologies.

Who Should Attend
Global services and process transformation executives of enterprises wishing to discuss and learn more about scaling up and broadening service delivery automation (and RPA in particular) by setting up a CoE.

What You Will Learn
Participants will discuss and learn about where to start and what factors to consider when setting up an SDA CoE.

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