Service providers need a deep understanding of the business landscape

Our research insights are a microscope to the present and a telescope to the future

Offerings for service provider executives

PEAK Matrix®

Head-to-head evaluation of service providers’ market impact, vision, and capability that provides the insights you need to make critical strategic decisions about markets, products, and solutions.

Global services trends

Our rigorous definitions, leading data sets, and fact-based analysis shed light on the most important trends and opportunities for your organization.

Our industry-leading analysis can help you benchmark services and offerings against competitors – services pricing, contracts and service levels, global delivery models, and more.
Market assessments

Our subject matter expertise, deep research, and rigorous problem-solving capabilities help you identify high-growth opportunities and figure out how to capture them quickly and effectively.


video | perspective

Why Our Clients Choose Everest Group

Rajesh Ranjan, Partner

Rajesh reviews three core reasons clients are drawn to Everest Group's fact-based, innovative research.


With you on the journey

Ways to engage with us

Data, insights, and benchmarks

For those with the resources and skills to advance their journeys, yet would benefit from external intelligence and expertise to inform their strategies.

Strategic workshops

For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.

Guided execution

For those who can design and drive their journey but need consistent support in advancing outcomes.

Our latest thinking for service providers

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Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2021

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Why the Focus Is Returning to Cost of Living Adjustments and Benchmarking Clauses in Outsourcing Contracts

Buyers’ Perception of Intelligent Process Automation Providers’ Strengths-Weaknesses
market insights

Buyers’ Perception of Intelligent Process Automation Providers’ Strengths/Weaknesses

How can we engage?

Please let us know how we can help you on your journey.

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