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Healthy P&C Insurance BPO market has grown 17 percent since 2012 and is expected to grow 14 to 16 percent through 2017. The global property and casualty (P&C) insurance business process outsourcing (BPO) market registered nearly 17 percent compound annual […]

Steady growth in IT services outsourcing driven by stakeholders’ increased reliance on technology to contain costs and foster innovation Visit the report page

Over $9 billion in Insurance ITO TCV up for renewal in next five years, average TCV grows by 3X Visit the report page

Although social media adoption is relatively low among insurance carriers, it is on the rise as its benefits are increasingly clear Visit the report page

The insurance industry is not yet mature enough to move core business applications to cloud, but many are considering making the move Visit the report page

Click the image to enlarge Both the number of large active insurance AO deals and the aggregate TCV declined as major insurers faced IT spending cuts Visit the report page

Click the image to enlarge Insurance AO buyers’ emerging priorities and key investment themes Visit the report page

This week we heard that Capita and Xchanging had agreed on the terms of a recommended cash offer of 160 pence per share. The offer values Xchanging at approximately £412m. If it goes ahead, the acquisition would be Capita’s largest […]

With no rest for the weary, a wave of regulatory overhaul and technological disruptions made the first half of 2015 very busy for enterprises in the banking, financial services, and insurance (BFSI) sector. Indeed, rather than being an enabler of […]

Since the start of 2015, we have had the opportunity to speak with a wide range of old friends, new acquaintances, and industry contacts – and spanning across enterprises, services providers, technology providers, academics, and consultants. Almost without fail, the […]