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Proven Approaches – Developing an Effective Outsourcing Contract

Although outsourcing is widely accepted as an effective business practice, results often vary significantly from one outsourcing relationship to the next. Many buyers find that underperformance can be caused by lack of a careful and thorough approach to the contract structuring stage of the sourcing lifecycle. In this critical phase, minor oversights can leave a company exposed to significant consequences and value leakage down the line. With economic conditions further emphasizing the need for companies to cut costs and minimize risks, strategic contract development has become an even more relevant method for capturing value through outsourcing.

Accordingly, Everest has designed a proven approach for effectively structuring and developing an outsourcing contract. This includes:

  • Identifying and mitigating commonly overlooked risks
  • Developing strategies to assess and enhance the contract at several points across the lifecycle
  • Managing risks related to key changes in the supplier landscape (e.g., M&A activity, insolvency)

Date and Time

Tuesday, February 2, 2010
10:00 am Central Daylight Time (GMT -05:00, Chicago)
11:00 am Eastern Daylight Time (GMT -04:00, New York)
4:00 pm GMT Standard Time (GMT 00:00, London

Presenters

Steve Haas, Principal, Everest Group
Michael Hedegard, Senior Consultant, Everest Grop

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