Implementing Gen AI for CXM: The Data Challenge | LinkedIn Live
On-Demand LinkedIn Live
1 hour
Generative AI (gen AI) has the potential to revolutionize customer support, as well as reduce operational costs. However, to leverage gen AI for its maximum capabilities, it will be vital to base AI learnings on excellent quality data that is well managed and controlled.
Watch this LinkedIn Live session with Everest Group’s David Rickard, Partner, and guest David Ilett, Consulting Director from Davies, to explore practical examples of implementing gen AI for customer experience (CX). Learn about the main challenges organizations face with data provision for AI and understand how to plan adequately to avoid the common pitfalls.
During this engaging LinkedIn Live, we discussed:
- The main challenges facing enterprises when deploying gen AI
- The scale of the data provision challenge
- The practical steps that organizations can take to leverage gen AI
Related events
Inside Elevate – Dallas 2025: Winning in the New and Leading the Now | LinkedIn Live
July 10, 2025
9.00 a.m. PT | 11.00 a.m. CT | 12.00 p.m. ET | 5.00 p.m. BST | 9.30 p.m. IST
LinkedIn Live
1 hour
Unlocking Veeva Value: Services, Migrations, and Strategic Shifts in 2025 | LinkedIn Live
July 9, 2025
9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST
LinkedIn Live
1 hour
Locations and Talent Strategy – Let’s Talk – South Africa in Focus | LinkedIn Live
June 12, 2025
9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. GMT | 7:30 p.m. IST
LinkedIn Live
1 hour
From Chaos to Clarity – The Art of Software License Renewal Management
June 5, 2025
On-Demand LinkedIn Live
1 hour
Scaling Smart: The Philippines as a Strategic GIC Hub
June 4, 2025
On-Demand LinkedIn Live
1 hour
Future-ready CX: How Brands Are Prioritizing Customers and AI Amid Disruption | LinkedIn Live
June 3, 2025
On-Demand LinkedIn Live
1 hour