Reimagine growth at Elevate – Dallas 2025. See the Agenda.
Implementing Gen AI for CXM: The Data Challenge | LinkedIn Live
On-Demand LinkedIn Live
1 hour
Generative AI (gen AI) has the potential to revolutionize customer support, as well as reduce operational costs. However, to leverage gen AI for its maximum capabilities, it will be vital to base AI learnings on excellent quality data that is well managed and controlled.
Watch this LinkedIn Live session with Everest Group’s David Rickard, Partner, and guest David Ilett, Consulting Director from Davies, to explore practical examples of implementing gen AI for customer experience (CX). Learn about the main challenges organizations face with data provision for AI and understand how to plan adequately to avoid the common pitfalls.
During this engaging LinkedIn Live, we discussed:
- The main challenges facing enterprises when deploying gen AI
- The scale of the data provision challenge
- The practical steps that organizations can take to leverage gen AI
Related events
Unlocking Quantum’s Potential: The Alice & Bob Approach to Fault Tolerance | LinkedIn Live
July 31, 2025
11am PT | 1 pm CT | 2pm ET | 7pm BST | 11.30pm IST
LinkedIn Live
1 hour
Rethinking Value: Adaptive and Intelligent Business Models for the AI Age | LinkedIn Live
August 20, 2025
8:00 a.m. PT | 10:00 a.m. CT | 11:00 a.m. ET | 4:00 p.m. BST | 8:30 p.m. IST
LinkedIn Live
1 hour
Smarter Care Management: Innovations for Better Outcomes and Lower Costs | LinkedIn Live
July 30, 2025
9:00 a.m. CDT | 10:00 p.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST
LinkedIn Live
1 hour
Automation to Execution: The Rise of Agentic AI in Healthcare | LinkedIn Live
July 23, 2025
9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST
LinkedIn Live
1 hour
Systems of Execution: Consulting in an AI-powered Future | LinkedIn Live
Jul 17, 2025
11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. ACT
LinkedIn Live
1 hour
Inside Elevate – Dallas 2025: Winning in the New and Leading the Now | LinkedIn Live
July 10, 2025
9.00 a.m. PT | 11.00 a.m. CT | 12.00 p.m. ET | 5.00 p.m. BST | 9.30 p.m. IST
LinkedIn Live
1 hour