Arbitrage of offshore locations graph

Wednesday, September 14, 2011 | 9:00 a.m. CDT; 10:00 a.m. EDT; 2:00 p.m. GMT

Within the Banking, Financial Services and Insurance (BFSI) industry, the insurance sub-vertical has played a key role in the revival of IT outsourcing (ITO) and business process outsourcing (BPO) post the economic downturn. The average deal duration and total contract value (TCV) for insurance IT-BPO deals have been higher compared to banking and capital markets outsourcing contracts in the last three years.

At the same time, the adoption pattern across different insurance segments and geographies is changing and so are the IT-BPO solutions on the table. This is reflected across multiple dimensions, such as scope of services, technology requirements, global sourcing, and pricing structures, among others.

Buyers and service providers alike are facing challenges in advancing technologies, modernizing legacy operations, and managing growth, profitability and efficiency.

This webinar will help the audience optimize its global sourcing strategy through:

  • Evaluation of various engagement models specific to their domain
  • Comparative assessment of insurance BPO service providers
  • Analysis of key market trends, adoption characteristics and changing requirements

Presenters:

  • Rajesh Ranjan, Research Director, Everest Group
  • Rajat Juneja, Senior Research Analyst, Everest Group

More from Webinars

Events
Impact Sourcing

1 Million Lives, 1 Bold Commitment: Improve the World and Your Business with Impact Sourcing | Webinar

May 27, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
BFSI in the AI Era - 1200x628

BFSI’s New Value Frontier: Systems of Action for Tech and Tech Services | Webinar

May 20, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
05-13-2025 - Reshaping the Software Industry_1200x628_joinus05-13-2025 - Reshaping the Software Industry_1200x628_joinus

Reshaping the Software Industry: The Rise of Systems of Action | Webinar

May 13, 2025

8 am PT | 10 am CT | 11 am ET | 4 pm BST | 8:30 pm IST

Webinar

1 hour

Events
Unpacking Uncertainty to Uncover Value – Dynamics Shaping Growth of Global Outsourcing

Unpacking Uncertainty to Uncover Value – Dynamics Shaping Growth of Global Outsourcing | Webinar

May 8, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Sustainability Today: Adapting Strategies in a Shifting Regulatory Climate

Sustainability Today: Adapting Strategies in a Shifting Regulatory Climate | Webinar

May 6, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Unlocking Potential in Next-gen Battery Technologies

Unlocking Potential in Next-gen Battery Technologies | Webinar

May 2, 2025

9 a.m. CST | 10 a.m. EST | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour