Tuesday, April 17, 2012 | 12 p.m. CDT
Watch the webinar presentation
The outsourcing space has changed greatly since its infancy some 20 years ago and for many outsourcing service providers and buyers, service delivery is now not only about choosing one location over another, but about having the right balance of locations. Offshore, nearshore and domestic sourcing are no longer mutually exclusive with many organizations emphasizing the right location for the right type of work to fit business needs. Similar to a financial portfolio, a global delivery portfolio needs to balance costs with benefits, and organizations are taking a holistic approach when planning their outsourcing delivery strategy.
The United States as a domestic sourcing location, can play an integral role in a company’s global delivery portfolio. However, as with any outsourcing location, the US domestic market has its strengths and weaknesses. How can you incorporate US locations into your global delivery portfolio? What benefits and challenges will you encounter in diversifying your delivery footprint? Join us at this webinar where our speakers will provide insights into
- Outsourcing trends that affect attractiveness of US as well as global delivery locations
- Factors to consider when implementing a global outsourcing delivery strategy
- The impact a global delivery footprint can have on an organization’s performance
Presenters:
- Steve Ogilvie, Executive Vice President, Healthcare Payer Services, Firstsource Solutions USA
- Eric Simonson, Managing Partner, Research, Everest Group
