While hybrid sourcing is a well established delivery model across GICs, its adoption is more evolved in IT services compared to business process services
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Evolution of the GIC Model: Do GICs Really Add Value Beyond Cost Arbitrage?
While hybrid sourcing is a well established delivery model across GICs, its adoption is more evolved in IT services compared to business process services
Related Research
Evolution of the GIC Model: Do GICs Really Add Value Beyond Cost Arbitrage?
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