Reimagine growth at Elevate – Dallas 2025. See the Agenda.

LinkedIn Live

How Will Next-gen Technologies Be Financed in CXM Delivery? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

WATCH THE LINKEDIN LIVE ON-DEMAND

In 2024, technology will likely be a significant differentiator in customer experience (CX) services, offering overall improved customer experiences and cost rationalization of CX services offered. Forward-thinking enterprises are questioning how new technologies such as generative AI (gen AI) will be commercialized and how it will impact CX services. 🌐

Watch this LinkedIn Live discussion with Everest Group’s David Rickard, Partner, Kunal Verma, Vice President, and Rahul Barwe, Vice President, to learn about emerging technologies’ impact on CX services and how they can be leveraged for commercial gain. 📈🔍

During this engaging LinkedIn Live, we discussed:

✅ The recent technologies being included in CX outsourced deals
✅ The impact of these technologies on pricing models for CX services
✅ How to commercialize Gen AI solutions


Aniruddha edited

Related events

Events

P&C Insurance Process Transformation: Reinventing TPA Partnerships | LinkedIn Live

Thursday, October 9, 2025

8:00 am PT | 10:00 am CT | 11:00 am ET | 4:00 pm BST | 8:30 pm IST

LinkedIn Live

1 hour

Events

Inside the Outsourcing Industry Price Reset: What’s Fueling the Shift? | LinkedIn Live

Thursday, September 25, 2025

7:00 am PT | 9:00 am CT | 10:00 am ET | 3:00 pm BST | 7:30 pm IST

LinkedIn Live

1 hour

Events

Rethinking Zero Trust for the AI and Quantum Era | LinkedIn Live

September 18, 2025

9:00 a.m. CT | 10:00 a.m. ET | 3:00 p.m. BST | 7:30 p.m. IST

LinkedIn Live

1 hour

Events

The Future of MDR: AI, Metrics, and Market Forces | LinkedIn Live

September 17, 2025

9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. GMT | 7:30 p.m. IST

LinkedIn Live

1 hour