Originally posted on Outsource Magazine
Been hanging out under a rock? If so, you may have missed the industry buzz about using “robots” to drive out increased efficiency from manual processes. Definitely a catchy concept (humans truly are annoying) and a potential game-changer.
So what do you need to know? I suggest breaking this down into four questions that will help shed light on the opportunity.
- Is robotics new?
- Why now?
- Does it matter?
- What will change?
Let’s take a look at each of these questions in turn.
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