While still mostly based in the U.S. and UK, insurance BPO is expanding into newer geographies. In the 2007-2010 period, the U.S. and UK accounted for 90%+ of all insurance BPO activity, while in 2011-2012, they accounted for 75% of the activity.
While still mostly based in the U.S. and UK, insurance BPO is expanding into newer geographies. In the 2007-2010 period, the U.S. and UK accounted for 90%+ of all insurance BPO activity, while in 2011-2012, they accounted for 75% of the activity.
