Vice President of Research Sarah Burnett will be a key speaker at this year’s Conference for Outsourcing Contact Centre Operations held on May 9 in Lambeth, London.
A McKinsey Global Institute report says AI is contributing to a transformation of society “happening ten times faster and at 300 times the scale, or roughly 3,000 times the impact” of the Industrial Revolution. According to CB Insights, funding deals for AI startups increased 4.6x in the last five years, from 150 in 2012 to 698 in 2016.
Sarah will participate in a panel discussion with other experts as they discuss the future implications of AI and Robotics trends.
May 9, 2017
76/78 Upper Ground
Everest Group Speaker
Sarah Burnett, Research Vice President, Everest Group