Salesforce Services – Provider Compendium 2024
While industry-specific cloud solutions serve business-specific needs, Salesforce’s focus has shifted to a unified customer view with Einstein Analyt[...]
The enterprise platform services market is evolving, with cloud-based, AI-powered, and data-driven solutions driving the change. This transformation has led to a growing demand for innovative and industry-specific offerings.
However, enterprises are facing challenges in constructing a future-proof platform architecture and integrating solutions effectively. Additionally, customer satisfaction for large enterprises has been declining, particularly in talent management and innovative solution development. We’re witnessing service providers successfully improve satisfaction levels for enterprises through their expertise and ongoing support.
Our research on enterprise platform services explores the latest trends in technology vendors’ platform offerings and related IT services in areas such as CRM, ERP, HCM, digital platforms, data platforms, and associated services such as consulting, implementation, and management.
Our analysis provides fact-based, forward-looking information on market trends across technologies and IT services backed by data and qualitative insights.
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The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact.
Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.
Access to leading experts for clarification, discussion, and debate; information and data extracts from our published research databases.
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