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Capital Markets Turn to Outsourcing as Regulations Squeeze Margins | Market Insights™

BFSI BPO Annual 2014 - regulatory infog

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As margin pressures rain down on financial institutions in the aftermath of the financial crisis, many take shelter in BPO, driving overall uptake and increased adoption across all geographies and buyer sizes, as well as increased inclusion of complex processes in contracts to address regulatory compliance and long-term risk issues

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