Reimagine growth at Elevate – Dallas 2025. See the Agenda.
Implementing Gen AI for CXM: The Data Challenge | LinkedIn Live
On-Demand LinkedIn Live
1 hour
Generative AI (gen AI) has the potential to revolutionize customer support, as well as reduce operational costs. However, to leverage gen AI for its maximum capabilities, it will be vital to base AI learnings on excellent quality data that is well managed and controlled.
Watch this LinkedIn Live session with Everest Group’s David Rickard, Partner, and guest David Ilett, Consulting Director from Davies, to explore practical examples of implementing gen AI for customer experience (CX). Learn about the main challenges organizations face with data provision for AI and understand how to plan adequately to avoid the common pitfalls.
During this engaging LinkedIn Live, we discussed:
- The main challenges facing enterprises when deploying gen AI
- The scale of the data provision challenge
- The practical steps that organizations can take to leverage gen AI
Related events
Rethinking Zero Trust for the AI and Quantum Era | LinkedIn Live
September 18, 2025
9:00 a.m. CT | 10:00 a.m. ET | 3:00 p.m. BST | 7:30 p.m. IST
LinkedIn Live
1 hour
How Award-winning GCCs Leverage Partner Ecosystems for Enterprise Evolution | LinkedIn Live
September 4, 2025
11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. ACT
LinkedIn Live
1 hour
Process Intelligence + AI: The Winning Formula for Enterprise Growth | LinkedIn Live
September 3, 2025
9:00 a.m. CT | 10:00 a.m. ET | 3:00 p.m. BST | 7:30 p.m. IST
LinkedIn Live
1 hour
Segments, Signals, and Strategy: BFS Tech Coverage and Trends | LinkedIn Live
August 21, 2025
9:00 a.m. CT | 10:00 a.m. ET | 3:00 p.m. BST | 7:30 p.m. IST
LinkedIn Live
1 hour
Rethinking Value: Adaptive and Intelligent Business Models for the AI Age | LinkedIn Live
August 20, 2025
8:00 a.m. PT | 10:00 a.m. CT | 11:00 a.m. ET | 4:00 p.m. BST | 8:30 p.m. IST
LinkedIn Live
1 hour
Locations and Talent Strategy – Let’s Talk – South Africa in Focus | LinkedIn Live
August 14, 2025
On-Demand LinkedIn Live