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3rd Party BPaaS Solutions Significantly Impact MPHRO | Market Insights™

HRO Annual Report, I3

New BPaaS solutions (process+SaaS), offered by providers such as Workday and SuccessFactors, which had made a strong mark in the wider HR market in the past, made their entry into the HR outsourcing market in 2013. Enterprises signing new deals, and a number of organizations with existing HR outsourcing arrangements, contracted with providers for these new third-party BPaaS solutions.

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