Reimagine growth at Elevate – Dallas 2025. See the Agenda.

Events

CCAP Contact Islands 2019 – July 24 – 25 | Event

CCAP

Everest Group is honoured to announce that it is the Knowledge Partner for Contact Center Association of the Philippines (CCAP) annual conference, Contact Islands 2019. The theme of this year’s conference is “Re-imagining CX: The Future and Beyond.” At the event, thought leaders from various industries will discuss their experiences in leading their organizations through CX transformation journeys. Discussions will focus on case studies and key insights that can serve as benchmarks or inspirations for other contact center leaders to apply to their own organizational transformations.

Shirley Hung, Vice President, and H Karthik, Partner, Everest Group, and will be leading plenary sessions:

  • Shirley Hung – Plenary Session 1 – Imagining CX: A Global Snapshot
  • H Karthik – Plenary session 2 – Transformed CX Delivery: A Focus on the Philippines

When

Wednesday, July 24

Where

Shangri La’s Mactan Resort & Spa, Cebu, The Philippines

Speakers

  • Shirley Hung, Vice President, Everest Group
  • H Karthik, Partner, Everest Group

Learn more about the event

Related events

Events

Breaking Silos: Systems of Execution in Life Sciences | Webinar

August 26, 2025

8 a.m. PDT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8:30 p.m. IST

Webinar

1 hour

Events

Generative AI: The Game Changer for GBS & GCCs | Webinar

August 19, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events

Operationalizing AI: Systems of Executions (SoE) in BFSI | Webinar

August 13, 2025

7 a.m. PDT | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Building Trust in the Age of Agentic AI

Building Trust in the Age of Agentic AI | Webinar

Thursday, July 31

7:00 PM - 8:00 PM IST

Online

1 Hour

Events
CFO Leadership Summit & Awards 2025

CFO Leadership Summit & Awards 2025 | Conference

Thursday, July 17

Hotel The Lalit Ashok, Bengaluru

Events

Mastering Partner Management: Reduce Risk, Maximize Value | LinkedIn Live

August 6, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

LinkedIn Live

1 hour