Research EVP and distinguished analyst Sarah Burnett will chair a panel at the 2018 Infosys EMEA Confluence held on October 23-24 in Rome, Italy. The panel will focus the impact of digital transformation on business process management and customer experience.

Digital transformation with deep domain, process and the latest technology, can create robust and innovative solutions to provide the ultimate customer experience. How can the next generation BPM get amplified in this new era of digital revolution? You’ll hear perspectives from some of the very best in the business.

About the Event

Confluence is all about helping enterprises navigate from where they are to where they aspire to be. The digital revolution, cascading across every industry, is redefining our expectations as consumers, and enabling disruptive market offerings. And by extension, traditional business models are giving way to digital business models. Enterprises need new and intelligent systems to be built with next-generation technologies. And they need the right talent, the right partner to help them through that journey.