Over the past 12 months we’ve seen an unprecedented rise in the use of automation across business processes services globally, from both service providers and their clients.
Recent research conducted by Everest Group has demonstrated that levels of understanding vary hugely across the automation space; when the outsourcing industry is asked what it knows about automation, responses range from advanced levels of understanding to “absolutely no idea.”
On 11th February 2016, members of the NOA will be presented with a valuable opportunity to learn more from those who have already implemented automation solutions, and a chance to gain some factual insight about the financial and operational outcomes.
If automation is not currently part of your sourcing strategy, it soon will be!
Join the NOA and Everest Group in the very first Service Delivery Automation SIG to be informed and share experiences about this very real, very current catalyst to change that is facing the business services market.
Speakers will include: Sarah Burnett, Vice President, Everest Group. Learn more.