ITO and BPO Pricing: What to Expect in 2012 | Webinar

Posted on September 7, 2012, in Webinars, by

Wednesday, September 26, 2012 | 9:00 AM CST  Download the webinar presentation View the recording 2011 was a year of mixed pricing cues. Carrying on from 2010, the first two to three quarters saw a sustained demand for discretionary IT Outsourcing (ITO) and Business Process Outsourcing (BPO) projects. Combined with some high-value contract renewal, these factors contributed […]

Market Vista: Global Services Developments in Q2 2012 | Webinar

Posted on August 6, 2012, in Webinars, by

Wednesday, August 22, 2012 | 9 a.m. CDT Download the webinar presentation View the recording Current economic and political conditions clearly have had an impact on the global services market. The number of outsourcing transactions decreased by 7 percent compared to Q1 2012, and the annualized contract value of these transactions decreased by 25 percent. […]

Business Process as a Service: What Can It Do for My Mid-Market Company? | Webinar

Posted on July 6, 2012, in Webinars, by

Tuesday, July 31, 2012 | 1 p.m. CDT View the webinar recording Business Process as a Service (BPaaS) can bring cost reductions and operations efficiencies to your organization through best in class processes and ERP technology. Access to expertise, optimization strategies, a scalable workforce and an ability to focus more energy on your core business […]

Multi-Country RPO: Service Delivery Model and Best Practices | Webinar

Posted on July 5, 2012, in Webinars, by

Wednesday, July 18, 2012 | 11 a.m. CDT Register for the webinar A growing number of global organizations are adopting Multi-country Recruitment Process Outsourcing (MCRPO) to better address talent acquisition needs across regions. The MCRPO service delivery model is evolving quickly and many best practices are emerging. Randstad Sourceright and the Everest Group, a leading global […]

High Performance BPO | Webinar

Posted on June 4, 2012, in Webinars, by

Wednesday, June 20, 2012 | 9 a.m. CDT Download the webinar presentation View the webinar recording The BPO industry has been going through a remarkable evolution since the first major deals were cast barely more than a decade ago. It’s high time we took stock and considered the generations through which the industry has progressed, and […]

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