Is Hybrid Sourcing Right for You? Plus Market Vista Q3 Global Services Updates | Webinar

Posted on November 6, 2013, in Webinars, by

Tuesday, November 19 | 8 a.m. CST, 9 a.m. EST, 2 p.m. GMT, 7:30 p.m. IST We all like choices. If our hybrid car runs low on battery, the gasoline kicks in. If our solar panels don’t produce enough energy, a backup battery or generator kicks in. Same goes for the global services industry. Buyers […]

Value-chain Digitization in the Pharmaceutical Industry Is Causing Tectonic Shifts in ITO Strategy | Webinar

Posted on October 9, 2013, in Webinars, by

Thursday, October 24 | 9 a.m. CDT , 10 a.m. EDT, 3 p.m. GMT, 7:30 p.m. IST Download the webinar presentation View the webinar recording Faced with the challenges imposed by the patent cliff, low drug approval rates, low R&D productivity, and increased competition in the high-volume generics market, the pharmaceutical industry must enable a two-pronged […]

Global Business Services – What Are They? Do They Make a Difference? | Webinar

Posted on September 20, 2013, in Webinars, by

Tuesday, September 24 | 9 a.m. CDT Register for the webinar As shared services organizations mature, some are becoming global business services that seemingly feature more automation, centralization and analytics. But what is a global business service organization really, and how does it differ from a global multi-functional shared services organization? EXL Service and sharedserviceslink.com […]

Emerging Locations for Global Services Delivery | Webinar

Posted on September 12, 2013, in Webinars, by

Tuesday, September 24 | 8 a.m. CDT Download the webinar presentation View the webinar recording Esteemed panelists from TCS and IBM to provide a “practitioners’ perspective” on the role of emerging locations in global delivery portfolio Leading buyers and service providers are expanding their location portfolios beyond traditional geographies such as India and the Philippines. While […]

Market Vista: Global Services Developments in Q2 2013 | Webinar

Posted on August 1, 2013, in Webinars, by

Wednesday, August 14 | 9 a.m. CDT Download the webinar presentation View the webinar recording Did the global services industry recover after the dip in 2012? Were the indicators of a strengthening market correct? How did the first six months in 2013 fare? Several key developments in Q2 2013 pose interesting questions for industry participants. Join […]

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