Improved Business Performance: Exploring an Evolved FAO Strategy Finance & Accounting outsourcing (FAO) engagements were some of the earliest to target cost savings as a key benefit. The market has now reached a maturity level to include increased scale, end-to-end process management and global coverage. The introduction of these drivers has correspondingly changed the value [...]

Cloud Computing in 3-D Cloud Computing has entered the enterprise IT agenda with several game-changing promises, including flexible demand management and meaningful cost reduction. But with copious noise surrounding the cloud movement, buyers are challenged with sifting through the market hype and discerning if and how cloud adoption can add value to their organizations. In [...]

The Case for Open Source The current widespread mindset of “more with less” within corporations has given way for open source, a community-driven software development approach, to move into the spotlight as a viable next-generation solution for the Application Development and Maintenance (ADM) space. Open source promises benefits along multiple dimensions – lower costs, accelerated [...]

Key Q1-2010 Global Sourcing Market Developments: Everest Research Institute Market Vista Report Briefing After ending 2009 on a promising note, Q1-2010 witnessed accelerated growth in the outsourcing and offshoring market. The captive market continued to grow across verticals and geographies. Additionally, there was significant offshore activity in Asia that led Indian suppliers to hire aggressively, [...]

Vanilla, Chocolate, or Rocky Road: What Flavor of Outsourcing Do You Want? Buyers can choose from an  array of outsourcing models – and the options are expanding. Unfortunately, the positioning of these alternative models is often unclear and not linked to associated governance and pricing structure decisions. As an industry, outsourcing is still struggling to [...]