Featured Webinar

Featured Webinar

Mature Global In-house Centers (GICs) / Global Business Services (GBS) have started to play a more strategic role within the organization and aim to provide multiple types of value addition beyond cost arbitrage, but they often find it difficult to express all aspects of value addition. Join us for a one-hour webinar on how GICs can prove their value.


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Latest Blog

Latest Blog

That’s My Girl, but It Ain’t My Truck | Sherpas in Blue Shirts November 21, 2014 - The cowboy song by Rhett Akins, “That Ain’t My Truck,” where he discovers his girl has left him for another guy, reminds me of the anti-incumbency bias occurring in today’s global services marketplace. What’s causing clients’ infidelity to their incumbent providers? I believe many incumbent service providers find themselves displaced today because of three factors. […]