Our Breadth of Outsourcing Services Coverage

green box with copy
IT Infrastructure Services2
  • Cloud & Datacenter Services
  • Workplace
  • Cybersecurity
Business Process Outsourcing (BPO)
  • Contact center3
  • Finance & Accounting
  • Supply chain3
  • Analytics3
  • Procurement
Industry-Specific IT and BPO Categories
  • Banking
  • Capital Markets
  • Insurance
  • Healthcare
  • Life sciences
  • Engineering services
Applications & Digital2 Services
  • Application Development & Maintenance
  • Quality Assurance
  • Enterprise applications
HR Outsourcing (BPO)
  • Benefits
  • Payroll
  • Talent acquisition/ recruiting
  • Multi-process HR
IT Consulting2
Contingent Labor
Traditional IT research programs cover software and hardware categories in depth, but have limited coverage of outsourcing services categories

Notes:

1 Everest Group’s focus is on outsourcing services; we do not cover professional services (audit, architecture, legal), real estate, facilities, marketing & advertising, MRO, capital equipment & goods, office supplies, travel, print, logistics, etc.

2 Outsourcing services categories consistently covered by traditional IT research firms

3 Outsourcing services categories occasionally covered by traditional IT research firms


Blue Pages: Directory of Research and Events


Recent research from Everest Group Recent SO & VM Reports

View all

Human Capital Management (HCM) Landscape in Asia Pacific – Opportunities Abound

The HR business function is undergoing a plethora of dramatic changes. Charged with becoming more strategic, HR busine[...]
See Report

Healthcare Payer Business Process Services PEAK Matrix™ Assessment 2019

With multiple M&As and partnerships being announced, healthcare payers have had a busy last couple of years. Quest for con[...]
See Report

Reimagining the Enterprise Operations Model

Disruptions in the wake of Industry 4.0 are compelling business models to change rapidly and pressuring enterprises to manage these changes in a comprehensi[...]
See Report

PricePoint™: Q4 2018

PricePoint™ reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact[...]
See Report