Our Breadth of Outsourcing Services Coverage

green box with copy
IT Infrastructure Services2
  • Cloud & Datacenter Services
  • Workplace
  • Cybersecurity
Business Process Outsourcing (BPO)
  • Contact center3
  • Finance & Accounting
  • Supply chain3
  • Analytics3
  • Procurement
Industry-Specific IT and BPO Categories
  • Banking
  • Capital Markets
  • Insurance
  • Healthcare
  • Life sciences
  • Engineering services
Applications & Digital2 Services
  • Application Development & Maintenance
  • Quality Assurance
  • Enterprise applications
HR Outsourcing (BPO)
  • Benefits
  • Payroll
  • Talent acquisition/ recruiting
  • Multi-process HR
Data & Analytics
IT Consulting2
Contingent Labor
Traditional IT research programs cover software and hardware categories in depth, but have limited coverage of outsourcing services categories

Notes:

1 Everest Group’s focus is on outsourcing services; we do not cover professional services (audit, architecture, legal), real estate, facilities, marketing & advertising, MRO, capital equipment & goods, office supplies, travel, print, logistics, etc.

2 Outsourcing services categories consistently covered by traditional IT research firms

3 Outsourcing services categories occasionally covered by traditional IT research firms


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