Service Providers

cross-country skiers going up snow-covered mountain
orange strip with text

How We Serve
Service Provider Executives

The depth and breadth of our global services coverage arms you with the knowledge you need to make vital business decisions around services, pricing, locations, talent, and more

PEAK Matrix™

Head-to-head evaluation of service providers’ market impact, vision, and capability that provides the insights you need to make critical selection decisions about global services providers, products, and solutions

LEARN MORE

Snow-covered mountain peak

Global Services Trends

Our rigorous definitions, leading data sets, and fact-based analysis can shed light on the most important trends and opportunities for your organization

LEARN MORE

Globe with digital visual overlay

Benchmarking

Our industry-leading analysis can help you benchmark services and offerings against competitors – services pricing, contracts and service levels, global delivery models, and more

 

LEARN MORE

Cyclists road racing

Market Opportunity Assessment

Our subject matter expertise, deep research, and rigorous problem-solving capabilities can help you identify the high-growth opportunities and how to capture them quickly and effectively

 

LEARN MORE

City skyline with lights at night

Data & Analytics

Insights and analysis on the next-generation technologies that are enabling data-led transformation

 

LEARN MORE

digital bullseye dissipating into digital dots

Service Provider Profiles

Deeply detailed service provider profiles including service capability and strategy, client portfolio, geographic coverage, and assessment of performance based on market impact and vision and capability

 

LEARN MORE

City skylight at night with digital globe in background

Business Process Services

Rajesh Ranjan

Partner

Why clients choose Everest Group

Contact Rajesh

Everest Group Recognizes Industry Performers

goblet with triangle icon

PEAK Matrix™ Service Provider of the Year

Service providers feature as Leaders, Major Contenders, Aspirants, Star Performers, and Challengers on individual evaluation categories. Some service providers exhibit consistent leadership and top performance across many categories; the PEAK Matrix Services Provider of the Year awards identify the best of the best

 

LEARN MORE

winning ribbon green icon

Everest Group BPS Top 50™

The Everest Group BPS Top 50 is a global list of the 50 largest third-party providers, based on their BPS revenues (excluding public-sector focused services). Everest Group publishes this list every year based on the prior calendar year’s BPS revenues

 

 

 

LEARN MORE

Recent research from Everest Group Recent Reports

View all

Location Spotlight – Montreal

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country [...]
See Report

Building Insurance BPS Workforce of the Future

The Indian insurance BPS industry (offshore/nearshore services) employs 64,000-68,000 FTEs, accounting for 65-70% of the total insurance BPS workforce ac[...]
See Report

Managed Service Provider (MSP) Annual Report 2020: Leading Through Market Disruption

The global Managed Service Provider (MSP) market is growing steadily on the back of rising demand for contingent [...]
See Report

Healthcare Payer Payment Integrity Solutions PEAK Matrix™ Assessment 2020

Claims processing is becoming ever more complex for payers given issues such as the need to transform healthcare plans’ bu[...]
See Report