This is an invitation-only Everest Group event, exclusively for members.
Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. However, they have now evolved into strategic partners offering enterprise-wide decision-making and strategy – driving both operational and technological advancements.
GBS organizations are taking ownership and accountability not just in accelerating value within the enterprise, but also in driving direct customer impact.
Join this interactive session as our experts discuss the key priorities for retail and CPG GBS organizations as they plan for the next wave of growth and evolution.
We will host a group discussion where participants can explore the varied approaches that peer GBS centers are taking to provide leadership talent, own critical enterprise assets, and drive innovation for their clients
What you will take away:
In this session, participants will explore the must-know priorities for retail and CPG GBS organizations, such as:
Who should attend?
Virtual Roundtable Guidelines
The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.
Participation is limited to enterprise clients (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and 60 minutes of facilitated discussion.