How to Manage the Ukraine-Russia Impact on Service Delivery

The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. As businesses move into recovery mode, what do they need to know and what can be done now as the conflict persists?

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Watch the replay of the LinkedIn Live session to learn:

• Impacts of the conflict on service delivery in Ukraine and the broader CEE region
• Key actions and measures for enterprises that already have or are considering investments in Ukraine
• Recovery plans to address the various scenarios of the conflict