Tag: sourcing models

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio | Webinar

ON-DEMAND WEBINAR

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio

Access the on-demand webinar, delivered live on October 18, 2022.

In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. While adding new suppliers may feel counter to the traditional goal of supplier consolidation for lower prices, it may be critical today to balance talent availability, supply risk, and costs.

This webinar introduces the Rubik’s cube approach – balancing different types of service providers to build an optimal outsourcing portfolio strategy and ensuring specialist service providers bring in the capabilities and coverage needed for success.

Our experts will tackle how to create proper work placement guidelines for providers and how to ensure the right balance of locations and providers. They will also discuss forward-looking strategies to optimize outsourcing portfolios for 2023.

What questions will the webinar answer?

  • How should organizations balance their outsourcing portfolios through an optimal supplier, delivery locations, and talent mix?
  • How can firms add new suppliers in a strategic manner?
  • How can organizations ensure best practices are followed for work placement within the outsourcing portfolio, especially for specialist providers?
  • What forward-looking strategies can organizations follow to optimize the portfolio mix?

Who should attend?

  • Sourcing leaders
  • CPO
  • Category managers
  • Supplier management leaders
  • Heads of indirect spend
  • Outsourcing and IT/business process department leaders

Becoming a Customer of Choice: How to Boost Your Supplier Relationships | Webinar

ON-DEMAND WEBINAR

Becoming a Customer of Choice: How to Boost Your Supplier Relationships

Traditionally, the purpose of supplier management was to ensure outsourcing outcomes matched the intent of the contract. Now, as companies seek to drive value from their strategic supplier relationships, a broader range of activities are involved in supplier relationship management (SRM), including risk, performance, and governance.

Supplier managers today are responsible for key objectives, such as driving innovation from their large outsourcing providers, ensuring the right mitigation plans are in place, and guaranteeing performance is at par. Misses can be high visibility and must be managed effectively.

Questions our experts will answer:

  • What are the best supplier relationship management approaches across vendor stratification, governance, tools/technology usage, performance management, risk management, and supplier-driven innovation?
  • What challenges are peers facing, and how do they overcome them?
  • How can organizations build guiding principles and frameworks across supplier stratification and governance?
  • What are common performance management and score carding approaches?
  • What are best practice VMO organizational structures, roles, and responsibilities?

Who should attend?

  • Vendor managers
  • Vendor risk managers
  • Supplier relationship leaders
  • Strategic vendor partnership leaders
Bhanushee 1 e1649447759375
Bhanushee Malhotra
Practice Director

Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown | Webinar

ON-DEMAND Webinar

Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown

Access the on-demand webinar, which was delivered live on September 8, 2022.

Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets.

Additionally, we will look at the changes in location strategies adopted by service providers globally and the emerging trends in these locations. We will also discuss the impact of the expected economic slowdown on the market’s overall workforce strategy and offer recommendations to service providers, focusing on which trends to monitor, the importance of sustainable workforce strategy, and the relevance of cost in location decision-making.

What questions will the on-demand webinar answer?

  • How has the global service market evolved in 2022, and what are key developments across leading global service providers?
  • How has the location strategy for service providers changed in the past couple of years?
  • How will the expected macroeconomic slowdown impact the war on talent?
  • What are some of the key steps service providers should take as they face the economic slowdown?

Who should attend?

  • Service provider leads
  • Enterprise | SVM
  • Global in-house center (GIC) / Shared services center leaders
  • Tech talent leaders
  • Global services leaders
  • Locations leads

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.
Consent*