Banking and Financial Services
Data Privacy Regulation
Marketing Services
ServiceNow Investments
Modern Sourcing
Access the on-demand webinar, delivered live on October 18, 2022.
In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. While adding new suppliers may feel counter to the traditional goal of supplier consolidation for lower prices, it may be critical today to balance talent availability, supply risk, and costs.
This webinar introduces the Rubik’s cube approach – balancing different types of service providers to build an optimal outsourcing portfolio strategy and ensuring specialist service providers bring in the capabilities and coverage needed for success.
Our experts will tackle how to create proper work placement guidelines for providers and how to ensure the right balance of locations and providers. They will also discuss forward-looking strategies to optimize outsourcing portfolios for 2023.
What questions will the webinar answer?
Who should attend?
Traditionally, the purpose of supplier management was to ensure outsourcing outcomes matched the intent of the contract. Now, as companies seek to drive value from their strategic supplier relationships, a broader range of activities are involved in supplier relationship management (SRM), including risk, performance, and governance.
Supplier managers today are responsible for key objectives, such as driving innovation from their large outsourcing providers, ensuring the right mitigation plans are in place, and guaranteeing performance is at par. Misses can be high visibility and must be managed effectively.
Questions our experts will answer:
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Access the on-demand webinar, which was delivered live on September 8, 2022.
Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets.
Additionally, we will look at the changes in location strategies adopted by service providers globally and the emerging trends in these locations. We will also discuss the impact of the expected economic slowdown on the market’s overall workforce strategy and offer recommendations to service providers, focusing on which trends to monitor, the importance of sustainable workforce strategy, and the relevance of cost in location decision-making.
What questions will the on-demand webinar answer?
Who should attend?
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