Top Retail Digital Investment Strategies | Market Insights™
May 3, 2018
Top technologies / focus areas and their impact on retail
Top technologies / focus areas and their impact on retail
A large proportion of retailers are ignoring the threat from cyber attacks; they need to invest in data security to gain customer trust
Innovation builds a strong base over which digital investments in technology and talent enable development and execution of the right customer strategy. Retailers should focus on four key data strategies to propel business growth.
The growing importance of data & analytics has led to the evolution of the Chief Data Officer (CDO) role
Digital Pinnacle Enterprises™ – the best digitally performing retail organizations – differentiate from the rest in four key areas
Organizations can leverage analytics and automation to deliver end-to-end workflow orchestration and resolution. As the chatbot learns, the focus will eventually shift from reactive resolution to proactive detection and resolution
The digital workplace construct is leading to an evolution in the enterprise chatbot landscape; future generation chatbots need to have simplistic, intuitive, and user-friendly design and features, and a robust functionality set that can address a wide variety of use cases.
The digital workplace construct is leading to an evolution in the enterprise chatbot landscape
©2024 Everest Global, Inc. Privacy Notice Terms of Use Do Not Sell My Information Research Participation Terms
"*" indicates required fields