Size Matters in Selecting an IT Services Provider | Market Insights™
In general, enterprises believe that mid-sized to small service providers are more nimble, flexible, and innovative than their larger counterparts
In general, enterprises believe that mid-sized to small service providers are more nimble, flexible, and innovative than their larger counterparts
Compares IT service provider performance on specific services with the perceived importance to enterprises.
Nearly half of all enterprises are dissatisfied with their IT service providers
Anti-incumbency high in IT infrastructure services deals
What is infrastructure as code (IAC), and why it is gaining traction
Although the need to establish a truly “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT infrastructure, enterprises are struggling to reap benefits commensurate with the amount of next-generation IT infrastructure investment
Output-based pricing has become the norm in information services deals as buyers seek to align IT infrastructure consumption with business needs in a dynamic way
Global IT services market: Key geographies in North America, Europe, Asia Pacific, and Latin America
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