The Top 5 IT Services Providers 2017 | Market Insights™
February 14, 2017
These services providers were rated by their clients as offering the best overall experience
These services providers were rated by their clients as offering the best overall experience
In general, enterprises believe that mid-sized to small service providers are more nimble, flexible, and innovative than their larger counterparts
Compares IT service provider performance on specific services with the perceived importance to enterprises.
Nearly half of all enterprises are dissatisfied with their IT service providers
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Anti-incumbency high in IT infrastructure services deals
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What is infrastructure as code (IAC), and why it is gaining traction
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Although the need to establish a truly “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT infrastructure, enterprises are struggling to reap benefits commensurate with the amount of next-generation IT infrastructure investment
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Output-based pricing has become the norm in information services deals as buyers seek to align IT infrastructure consumption with business needs in a dynamic way
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