Tag: EMEA

SIAM Is the Hot Service Provider Management Model in Europe | Market Insights™

new starburst

 

Third-party Service Integration and Management (SIAM) has emerged as the latest service provider management model in Europe as increasing scale and complexity of technology and global services is pushing some mature buyers to look to outsource the management of their service provider portfolio.

Several factors are driving adoption of third-party SIAM:

  • Improving operational efficiency
  • Increasing service provider mix
  • Technology disruption

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US$9 Billion up for Renewal in European Banking and Capital Markets Space | Market Insights™

ITO EU Banking and Cap Mkt SPL - EGR-2013-11-R-1029-I2

 

US$9 billion up for renewal in European banking and capital markets space

About US$9 billion in large AO contracts are up for renewal by 2016 in Europe (74% of the renewals in banking; 26% in capital markets). The biggest chunk of renewals for banking, 37% of the subsegment total, is in 2014; for the capital markets subsegment, the largest renewal year is 2015, with 42% of the subsegment total.

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