Vice President of Research Sarah Burnett will be a key speaker at this year’s Conference for Outsourcing Contact Centre Operations held on June 14 in Reading, England.
In addition to her keynote, Sarah will participate in a panel discussion with other experts as they discuss the latest RPA (robotic process automation) and AI (artificial intelligence) trends and their current and future impacts on end-user clients.
June 14, 2017
Verizon LTD Building
Reading International Business Park
Reading, England RG2 6DA
Sarah Burnett, Research Vice President, Everest Group