The GIC Model Remains Robust | Market Insights™
March 30, 2016
The GIC model remains robust, with new set-ups and expanded scope
The GIC model remains robust, with new set-ups and expanded scope
8 key delivery locations comprise ~90% of the Global In-house Center (GIC), or captives, FTEs
Hybrid sourcing constructs: Build Operate Transfer (BOT), Joint Venture, Assisted/Virtual GICs
Global In-house Center (GIC), or captive, Global Activity Heatmap
Business process services are the most common GIC function … and growing
US share of the worldwide Global In-house Center (GIC), or captives, market declines as other geographies increasingly adopt the model
Global In-house Centers (GICs), or captives, make up about a quarter of the growing global services market
The GIC Global Landscape
The number of GICs continues to grow, but the pace of growth has declined in recent years
Technology, MDR, and BFSI are the leading GIC verticals for companies headquartered in U.S., Rest of Europe, and UK respectively
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