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Workday-Based Human Resources Business Process Services (HR BPS) Market Report 2017 – Opportunities Abound in Employee-Centric HR Services
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Designing Products in the Age of Human-Machine Nexus for the Global Connected Ecosystem
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Design Thinking: Innovation Catalyst for Digital Transformation
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Emergence of Western Europe for Centralized Global Service Delivery to Europe
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India Takes the Pole Position in Talent Availability for Automotive Engineering Services
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Talent Model and Location Hotspots for Service Delivery Automation (SDA) Center of Excellence (CoE)
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Exploring the Middle East Healthcare Opportunity
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Digital Force Multiplier – A Cloud Adoption Story in Banking and Financial Services: Public Cloud First
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Healthcare IT Security Services – Market Trends
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How Good are CCO Providers in Providing Digital Customer Experience – Buyers’ Perspective
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Overview of Global Sourcing in Oil & Gas Vertical
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United States Shared Services Landscape – Facing Digital Winds-of-Change in a Tight Labor Market
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Top 20 Automotive Trailblazers: The Value Chain Disruptors
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Digital Enablers – State of Application Programming Interface (API) Adoption in Banking: The Open Banking Revolution
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Brexit, GDPR, and Digital Winds of Change: Disruption or Transformation of Service Delivery to the United Kingdom and Ireland?
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Artificial Intelligence in Global Services – State of the Market Report – 2017
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Business Process Services Delivery Automation (BPSDA) – State of the Market Report – 2017
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Poland Tier-2/3 Cities: Complementing Tier-1 Cities or Carving a Niche for Digital Services?
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The Business Case for RPA and Chatbots in Contact Centers
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Digital Interactive Agencies – Market Report 2018: Digital Marketing in the Cognitive Era
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Building a Workforce of the Future – Upskilling/Reskilling in Global In-house Centers
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RPA Implementation in GICs – Learnings and Best Practices
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BFSI GICs: Orchestrating Their Way to Digital Growth
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Top 20 Software Engineering Trailblazers: The DevOps Enablers
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Top 30 IT Security Trailblazers: Rise of the “Digital” Security Paradigm
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