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Healthcare Payer BPO – Annual Report: From Cost Reduction to Value-Driven Outsourcing – Moving on Up
Healthcare Payer BPO – Annual Report: From Cost Reduction to Value-Driven Outsourcing – Moving on Up
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Innovation Beyond Borders – Global Talent Hotspots for Engineering Services and Research & Development (ER&D)
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Healthcare Start-ups: State of Innovation
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Bridging the Talent Gap: Global Hotspots for Analytics Services
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Nearshore Europe Banking BPS Market: Will Europe Bank on Nearshore?
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Smart Contracts on Distributed Ledger – Life in the Smart Lane
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IT Services Delivery from the U.S.: Making Location Decisions as Onshoring Increases
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Procurement Services Delivery from GICs: Gearing up for a Broader Mandate
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Business Case for Robotic Process Automation (RPA) in Global In-house Centers (GICs)
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Digital Services Market Report 2019: Moving from Digital Readiness to Effectiveness
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Future Readiness of GIC Talent Models
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Offshoring in MSP: A Scenario – Based Analysis of Potential Savings
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FinTech Deconstructed – Disruptors or Enablers?
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Business-Process-as-a-Service (BPaaS) Adoption Debunked – Current and Future Direction
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Building Insurance BPS Workforce of the Future
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Global In-house Centers (GIC) in the Philippines: Going from Strength to Strength
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Top 10 SD-WAN Trailblazers: The Missing “Link” in Enterprise Digital Transformation Story
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Scaling Up the Adoption of Automation Solutions – The Evolving Role of Global In-house Centers
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Start-ups Redefining Employee Experience – Trailblazers
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Innovative Talent Practices to Build the GBS of the Future
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BigTechs in Healthcare: Reimagining the Ecosystem
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Recruitment Process Outsourcing (RPO): A Peek into the Buyer’s Mind – Analytics the New Game Changer
Recruitment Process Outsourcing (RPO): A Peek into the Buyer’s Mind – Analytics the New Game Changer
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Talent Handbook for Language Skills: Answering the Calls for a Global Marketplace
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Assessing the Cloud Maturity Journeys of Leading Life Sciences Enterprises
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