Digital transformation and IT modernization initiatives require strong leaders to lead an organization through change – and not just technology and process change. Mindsets, organizational principles and policies, as well as combatting resistance to changing the status quo are major activities in these types of initiatives. I recently blogged about a highly successful initiative at NYU Lagone Health. Now let’s delve into some of their leadership activities and strategies. I believe executives can gain tips from how they handled these challenges at NYU.
Jim Song, former Vice President, IT Infrastructure and Shared Services was brought into the organization to lead the IT change effort. He soon recognized the need to bring other leaders into the organization.