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Recruitment Process Outsourcing (RPO) – Service Provider Compendium 2023 provides highly accurate, comprehensive, and fact-based snapshots of 35 RPO service providers. Each profile offers a comprehensive view of the provider’s service offerings, scale of operations, recent developments and investments, technology […]

This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network with colleagues in other […]

In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency. Ongoing talent shortage, surging inflation, a recessionary environment, and geopolitical instability, coupled with the volatility that the […]

Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) […]

Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation, FinTechs must analyze their […]

In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market. Providers worldwide recognized the ongoing challenges with talent scarcity […]

Economic changes have taken the global market by storm, and Europe is no exception. In this webinar, our analysts discussed changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe. Join us to learn […]

Challenges such as high inflation, high-interest rates, labor market shortages, the rate of technology adoption, and geopolitical issues, are testing the fundamental assumptions of the operating models and benchmarks used by Banking, Financial Services, and Insurance (BFSI) sourcing leaders. As […]

The past two years have witnessed a major talent crunch for technology services skills. The rush to pursue digital transformation created mass demand for IT and tech skills, escalating the cost of labor and leading to high wage inflation, attrition, […]

Entering 2023, enterprises face continued economic uncertainty and are searching for ways to safeguard against the impacts of a pending recession. Learning from previous economic downturns, enterprises can find significant cost savings and deliver more business value by driving increased […]