Healthcare

We cover the healthcare industry across sourcing models, traditional IT services, digital services, and geographies, providing a complete view of industry-specific processes and technologies as well as functions common to other industries

Our Healthcare Coverage

Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors

 
global services reports and research from Everest Group

Healthcare & Life Sciences Business Process Outsourcing (BPO) Reports

Our Healthcare & Life Sciences BPO reports focus on the processes specific to these industries. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market. Access to reports and our analysts is available as part of an annual membership

 

 

 

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global services reports and research from Everest Group

Healthcare Information Technology Services (ITS) Reports

Our Healthcare ITS reports focus on the technologies specific to payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market and how technology is reimagining the care experience. Access to reports and our analysts is available as part of an annual membership

 

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Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Location Optimization

Whether you are seeking to set up a healthcare & life sciences delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

 

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Recent research from Everest Group Recent Healthcare Reports

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Future Proofing Your IT Services Model - Outsourcing for the Digital Age

We are currently in an age of transformation and disruption of business largely driven by the advances and capabilities unleash[...]
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Preparing for the Future of Talent

The potential ability of improving user experience (customers, employees, and ecosystem partners) impacts a company’s competitiveness in such a profound way that i[...]
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Staving Off Maturity

We have all heard the adage “If a business isn’t growing, it’s dying.” Paradoxically, the challenge of maintaining business growth is often the greatest for those organiza[...]
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Breakthrough Transformation

Today’s intensely competitive business arena and the increasing pace of change in technology place companies in a time of unprecedented transformation, shaping and reshap[...]
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