Healthcare

We cover the healthcare industry across sourcing models, traditional IT services, digital services, and geographies, providing a complete view of industry-specific processes and technologies as well as functions common to other industries

Our Healthcare Coverage

Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors

 
global services reports and research from Everest Group

Healthcare & Life Sciences Business Process Outsourcing (BPO) Reports

Our Healthcare & Life Sciences BPO reports focus on the processes specific to these industries. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market. Access to reports and our analysts is available as part of an annual membership

 

 

 

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global services reports and research from Everest Group

Healthcare Information Technology Services (ITS) Reports

Our Healthcare ITS reports focus on the technologies specific to payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market and how technology is reimagining the care experience. Access to reports and our analysts is available as part of an annual membership

 

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Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Location Optimization

Whether you are seeking to set up a healthcare & life sciences delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

 

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Recent research from Everest Group Recent Healthcare Reports

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Revenue Cycle Management (RCM) Business Process Services PEAK Matrix™ Assessment 2019

The healthcare providers in the United States spend ~US$400 billion every year on administrative services (mainl[...]
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Healthcare Payer BPS – Service Provider Profile Compendium 2019

The healthcare payer BPO service provider profile compendium provides accurate, comprehensive, and fact-based profile snapshots of 27 [...]
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The Quintessential Case for the Amazonization of the Health Plan Enrollment Process

Around 8.8 million Americans enrolled in a new health plan during the 2018 open enrollment period, most without comp[...]
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Life Sciences Report Card – Outlook for 2019 and Enterprise Initiatives and Service Provider Performance in 2018

In 2018, the Life Sciences (LS) industry continued to struggle with achieving growth [...]
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