Healthcare

We cover the healthcare industry across sourcing models, traditional IT services, digital services, and geographies, providing a complete view of industry-specific processes and technologies as well as functions common to other industries

Our Healthcare Coverage

Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors

 
global services reports and research from Everest Group

Healthcare & Life Sciences Business Process Outsourcing (BPO) Reports

Our Healthcare & Life Sciences BPO reports focus on the processes specific to these industries. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market. Access to reports and our analysts is available as part of an annual membership

 

 

 

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global services reports and research from Everest Group

Healthcare Information Technology Services (ITS) Reports

Our Healthcare ITS reports focus on the technologies specific to payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors. Our research comprehensively analyzes the key dynamics of the high-growth healthcare market and how technology is reimagining the care experience. Access to reports and our analysts is available as part of an annual membership

 

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Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Location Optimization

Whether you are seeking to set up a healthcare & life sciences delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

 

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Recent research from Everest Group Recent Healthcare Reports

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Healthcare Payer Payment Integrity Solutions PEAK Matrix™ Assessment 2020

Claims processing is becoming ever more complex for payers given issues such as the need to transform healthcare plans’ bu[...]
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Clinical and Care Management (CCM) BPS Services PEAK Matrix™ Assessment 2019

Clinical and care management can be defined as a set of activities that either directly impact the health outcome of the [...]
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The Revenue Cycle Management (RCM) BPS Market: Unstoppable Juggernaut or Overhyped Fad?

The hospice care and clinical service providers in the United States spend over US$400 billion every year on a[...]
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Business-Process-as-a-Service (BPaaS) Adoption Debunked – Current and Future Direction

As the realities of the global business environment change, the Business Process Services (BPS) industry is und[...]
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