Companies in a variety of industries are using conversational artificial intelligence to better serve their customers and support their employees. Some healthcare provider organizations use conversational AI to help caregivers and patients.
Healthcare IT News recently sat down with Manu Aggarwal, Partner at Everest Group. Everest Group recently assessed 20 Conversational AI vendors and positioned them as Leaders, Major Contenders, and Aspirants within the company’s PEAK Matrix® framework.
