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Revenue Cycle Challenges for the US Healthcare Systems

Manu Aggarwal, Partner

Exploring the key factors contributing to the attractiveness of the RCM BPS market and exploring the question of future growth sustainability.


About Manu

Manu Aggarwal is a Partner in Everest Group’s Business Process Services (BPS) practice. He is responsible for the growth of the practice in terms of client relationship management, delivery excellence, and content innovation.

He assists clients on various business processes, delivery optimization, go-to-market strategies, and future investments across multiple industries, such as Banking, Financial Services, Healthcare, and Life Sciences. He is also responsible for new-gen BPS opportunities, including marketing and Trust and Safety.

Leveraging his strong consulting and business experience, Manu has advised multiple banks, insurers, payers, and service providers. In addition, he is also responsible for driving the publishing agenda and thought leadership development across these industry practices.

Prior to joining Everest Group, Manu worked as a consultant for firms including Unilever. He led consulting engagements in areas such as process improvement and optimization. He started his career as a Computer Scientist with Adobe Systems.

He holds an MBA from IE Business School (Instituto de Empresa), Madrid, Spain, and a B.E./B.Tech. degree from Netaji Subhas Institute of Technology (NSIT), Dwarka, India.

Manu's recent reports

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Life and Annuities (L&A) Insurance State of the Market: Capitalizing on Pockets of Opportunities to Ensure Long-term Growth

In 2022, the Life and Annuity (L&A) insurance segment continued to grow [...]

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Mastering the Art of Insurance Operations Sourcing - A Transformative Framework for Insurance Enterprises

Insurance enterprises grapple with economic hurdles, supply chain disruptions, reduction in di[...]

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Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023

Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating[...]

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Life and Annuities (L&A) Insurance BPS and Third-party Administrator (TPA) – Provider Compendium 2023

As the global Life and Annuities (L&A) insurance market rebounds from the pandemic’s impac[...]

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Manu's blog posts

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HIMSS23 Highlights: Focus on Integration, Generative AI, and Increased Emphasis on Risk Mitigation

Artificial Intelligence (AI), technology integration, and consumerization are among the key trends [...]

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Safeguarding Social Media: How Effective Content Moderation Can Help Clean Up the Internet

The role that social media content plays has been under increasing scrutiny. [...]

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Anti-financial Crime Talent Imperatives in the Digital Age

For years, financial institutions have struggled to attract and retain quality anti-financial [...]

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Join the Now Generation!

Technology sure has advanced since the dawn of the digital era. Remember [...]

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Manu's Featured Content

Manu Aggrawal bio small

Unraveling the Complexities of Financial Crime Data Management

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