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Revenue Cycle Challenges for the US Healthcare Systems

Manu Aggarwal, Vice President

Exploring the key factors contributing to the attractiveness of the RCM BPS market and exploring the question of future growth sustainability.


About Manu

Manu Aggarwal leads the industry-specific practices for the Business Process Services team at Everest Group. The group assists clients on topics related to various business processes, delivery optimization, go-to-market strategy and future investments across multiple industries, such as Banking, Financial Services, Healthcare, and Life Sciences. Leveraging his strong consulting and business experience, Manu has advised multiple banks, insurers, payers, and service providers. In addition, he is also responsible for driving the syndicated agenda and thought leadership pieces across these industry practices.

Prior to joining Everest Group, Manu worked as a consultant across firms such as Unilever. He led consulting engagements in areas such as process improvement and optimization. He started his career as a Computer Scientist with Adobe Systems.

He holds an MBA from IE Business School (Instituto de Empresa), Madrid, Spain and a B.E./B.Tech. degree from Netaji Subhas Institute of Technology (NSIT), Dwarka, India.

Manu's recent reports

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Trust and Safety – Content Moderation Services PEAK Matrix® Assessment 2021

The proliferation of user generated content in digital platforms has raised new concerns regarding safety. There has been[...]

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The Role of Technology in Ensuring Business Resiliency in Revenue Cycle Management (RCM)

The disruption caused by the COVID-19 pandemic has not only weakened healthcare providers’ financial performa[...]

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Financial Crime and Compliance (FCC) Operations – Services PEAK Matrix® Assessment 2021

The Financial Crime and Compliance (FCC) operations space is a fast-growing area within the Banking and Finan[...]

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Pharmacovigilance and Complaint Management Operations – Services PEAK Matrix® Assessment 2021

Traditionally considered to be a cost-function by life sciences enterprises, the pharmacovigilance and [...]

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Manu's blog posts

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Anti-financial Crime Talent Imperatives in the Digital Age

For years, financial institutions have struggled to attract and retain quality anti-financial [...]

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Join the Now Generation!

Technology sure has advanced since the dawn of the digital era. Remember [...]

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BPO: Healthcare Payers’ Swiss Army Knife

The healthcare payer market continues to experience rapid transformation as efforts to [...]

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