Process mining software can recommend how and when to apply other types of technology, like robotic process automation, to a company’s operations and can help companies become more efficient by discovering ways to improve operations.
“This is the top benefit for process owners, automation leads, and [chief experience officers], as [carrying out process mining can improve] an organization’s productivity, cost-effectiveness, and competitiveness,” said Santhosh Kumar, Practice Director at Everest Group.
