Digital Interaction Intelligence (DII) Playbook
Becoming a data-driven business is vital for improving stakeholder experiences and operational efficiencies. Manual techniques limit visibility into pro[...]
Santhosh Kumar is a Practice Director on the Business Process Services (BPS) team. He assists clients on topics related to intelligent automation technologies such as process mining, task mining, and process orchestration. Prior to joining Everest Group, Santhosh worked as a systems engineer with Infosys Limited. He holds a master’s degree in business administration from the Indian Institute of Management (IIM), Kozhikode, and a bachelor’s degree in mechanical engineering from Andhra University.
Becoming a data-driven business is vital for improving stakeholder experiences and operational efficiencies. Manual techniques limit visibility into pro[...]
As enterprises navigate today’s ever-evolving digital landscape, rapid time-to-value is increasingly essen[...]
Celonis announced new features under its process intelligence capabilities at its Celosphere 2024 event,[...]
Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to u[...]
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