Santhosh Kumar

Practice Director

About Santhosh

Santhosh Kumar is a Practice Director on the Business Process Services (BPS) team. He assists clients on topics related to intelligent automation technologies such as process mining, task mining, and process orchestration. Prior to joining Everest Group, Santhosh worked as a systems engineer with Infosys Limited. He holds a master’s degree in business administration from the Indian Institute of Management (IIM), Kozhikode, and a bachelor’s degree in mechanical engineering from Andhra University.

Santhosh's recent reports

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Digital Interaction Intelligence (DII) Playbook

Becoming a data-driven business is vital for improving stakeholder experiences and operational efficiencies. Manual techniques limit visibility into pro[...]

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Accelerating Digital Transformation with Intelligent Automation Platforms (IAPs) and Gen AI

As enterprises navigate today’s ever-evolving digital landscape, rapid time-to-value is increasingly essen[...]

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AI-led Process Transformation – Review of Celonis’ Product Announcements at Celosphere 2024

Celonis announced new features under its process intelligence capabilities at its Celosphere 2024 event,[...]

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Digital Interaction Intelligence State of the Market 2024

Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to u[...]

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Santhosh's featured content

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Blog

Appian’s Acquisition of Lana Labs: Yet Another Testimony to the Potential of Process Mining

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