Santhosh Kumar

Practice Director

About Santhosh

Santhosh Kumar is a Practice Director on the Business Process Services (BPS) team. He assists clients on topics related to intelligent automation technologies such as process mining, task mining, and process orchestration. Prior to joining Everest Group, Santhosh worked as a systems engineer with Infosys Limited. He holds a master’s degree in business administration from the Indian Institute of Management (IIM), Kozhikode, and a bachelor’s degree in mechanical engineering from Andhra University.

Santhosh's recent reports

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Process Mining State of the Market 2024

Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-[...]

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Digital Interaction Intelligence Products PEAK Matrix® Assessment 2024

Digital Interaction Intelligence (DII) improves operational efficiencies, enhances employee experiences, boosts workforce produc[...]

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Process Orchestration – Harnessing the Transformative Power of Automation

To transform digitally, enterprises are adopting Intelligent Automation (IA) technologies to streamline operations and enha[...]

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Process Mining – Technology Provider Compendium 2024

Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related infor[...]

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Santhosh's featured content

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Blog

Appian’s Acquisition of Lana Labs: Yet Another Testimony to the Potential of Process Mining

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